ALL YOU NEED TO KNOW

DELIVERY SERVICE

We provide a delivery service wherever you are.

Your orders are prepared and shipped within 24 to 72 hours *.

(* In periods of high activity this lead time may be extended)

An email is sent to you as soon as your order has been shipped.

Depending on the carrier, we provide a tracking number to follow the delivery.

If the delivery is entrusted to a carrier, it is the customer's responsibility to check the condition of the goods delivered.

For more information, click here.

AFTER-SALES SERVICE

More than 94% of our customers have expressed satisfaction in 2019 (calculated on the number of after-sales issues reported on quality, pricing errors, shipments, order preparation and internal orders).

Our customer service dedicated to your needs:

• Response within 24 hours
• Recovery of the goods under special conditions